No matter how many Omniture Support people tell you that there is no limit on the number of characters you can use as your serial number when implementing Event Serialization, they are wrong! The limit is 20 characters. It took me 3 phone calls and a weeks worth of bad data to figure that out. It is no where to be found in their white papers either, so don’t bother looking there.

Don’t forget: “render :layout => …” should appear below any variables in your controller. I’ve spent a few hours trying to get the @variables set in my controller to show up in my layout. After much frustration and trying all kinds of fancy ways around my problem, it suddenly occurred to me that I was simply loading the layout before the variables; I was loading them in the wrong order! Grrr….. If you...